How to reduce no-shows
Every missed appointment costs you money. Tapsela reminds clients and asks for confirmation — so you know who is actually coming.
The no-show problem
A client books, then forgets. You hold the slot, block your schedule, and they simply don't show up. No call, no message. You lose both the time and the income.
How Tapsela helps fix it
Automatic reminders
Tapsela sends a reminder before the appointment through WhatsApp, SMS, or Telegram. No manual work required.
One-tap confirmation
Clients confirm with a single tap on their phone. You see the status in real time: confirmed, pending, or no response.
An early warning system
If a client doesn't confirm, you know in advance — which gives you time to follow up or open the slot to someone else.
FAQ
- How much do reminders reduce no-shows?
- Specialists using Tapsela often see 40–70% fewer no-shows within the first month. The exact result depends on the type of service and the client base.
- What if the client doesn't have WhatsApp?
- Tapsela supports WhatsApp, Telegram, Viber, and SMS. You can set the preferred channel for each client.
- Do I need to send reminders manually?
- No. Tapsela handles reminders automatically based on your schedule. You set it once, and it runs in the background.